About Us
Waterlevel was established in 1999 in response to the challenge laid down by Ofwat to open up the Water Industry to competition. After a period of piloting and market testing, founder shareholders secured the first NAV licence to supply potable and non-potable water to the UK’s largest papermill operated by UPM-Kymmene at Shotton. The nature of this relationship enabled Albion Water, Waterlevel’s first regulated subsidiary, to defend itself against protracted and damaging anti-competitive practices during a case that resulted in a land-mark legal ruling by the Competition Appeal Tribunal.
Having secured additional NAV projects serving the English domestic market, Waterlevel was pleased to establish a joint venture with Wessex Water to develop its community water services. A successful outcome was reached in 2021 with the transfer of Waterlevel’s shares in Albion Water to Wessex Water following conclusion of a 5 years Agreement.
After many years of providing exemplary service to the Shotton Mill we were also pleased to report that in 2021, our wholly owned subsidiary and NAV operator, Albion Eco, remains the regulated supplier tasked with providing water services during the site’s transition from paper production to cardboard.
With substantial industry and competition experience in-house, we understand the need for increased resilience to meet the challenges from rising demand and threats to the water supply caused by climate change and damage to Nature’s environmental functions. We continue to collaborate and in some cases pioneer opportunities to remove barriers to the adoption of much needed innovation in the water industry, especially at the community scale. Our customers views are important to us; through engagement events and at community meetings we developed ambitious targets to cap domestic potable water use in new developments at 80 litres per person per day (lpd).
Supporting sustainable communities remains the cornerstone of Waterlevel’s offering. Having worked tirelessly to support biodiversity in public open space management and within its land holdings, it is now developing trading opportunities for the provision of natural capital services.